Frequently Asked Questions
Everything you need to know before your next adventure.
How long does shipping take for travel gear?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy for luggage and accessories?
We offer a 30-day return policy on all unused items in their original packaging. Please note that personalized or final sale items are not eligible for return.
Do your products come with a warranty?
Yes, all Rory's Travel Club signature luggage pieces come with a 2-year limited warranty covering manufacturing defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your travel containers TSA-approved?
Yes, all liquid containers and toiletry kits sold in our 'Carry-On Essentials' collection meet the TSA 3-1-1 liquids rule for hassle-free airport security screening.